ISO 9001:2000  |  ISO/TS 16949:2002  |  QS-9000  |  ISO 14000  |  AS9100  |  Service Quality  



Steudel & Schultz, LLC has the tools to facilitate your organization's implementation / compliance to QS-9000:1998. Our QS-9000 products are designed to assist your company with the entire implementation process, from Quality Manual development through Internal Quality Auditing.

These products are compliant with the Third Edition of QS-9000 released in March 1998. For more information contact us at info@isopocketguides.com.





FREE Employee "Kick Off" Training CD with orders of 100 or more pocket guides!
What Every Employee Needs to Know About QS-9000 - A Pocket Guide to the Basics

Employee understanding and support of your QS-9000 implementation or upgrade efforts are critical to its success. Eliminating employee resistance and fear caused by a lack of good information is thus an essential step in the successful implementation of a QS-9000 quality management system. Details

Quantity Price Per Book
1 - 99 $5.99
100 - 249 $5.49
250 - 499 $4.99
500 - 999 $3.49
1000+ $3.99
Shipping & handling charges are not included

All of our Pocket Guides can be customized with your company's logo, mission statement, and other information on the inside front and back covers. Call for customized Pocket Guide price information!


QS-9000:1998 Employee Training CD - $150.00

(FREE with orders of 100 or more QS-9001:1998 Pocket Guides) Our unique PowerPoint training presentation can be used for stand alone training or in conjunction with a formalized training program such as "Employee Kick Off Training." Topics Covered:
  • What are the QS-9000 Requirements?
  • Quality System & Documentation Requirements & Structure
  • Value of Documentation
  • Review of Procedures and Work Instructions
  • What's Your Role in Implementing QS-9000?
  • What Will Auditors Look For?
  • What are the Benefits of QS-9000 Registration?
  • Questions/Answers/Discussion


QS-9000 Sample Quality Manual - $99.95

Our generic quality manual addresses all of the requirements of the new standard, and can greatly assist in completing your QS-9000 first level documentation. The manual also contains instructions, suggestions, and comments on how to modify or create a customized quality manual.  (Includes hard copy and CD for easy modification.)

Click here to download a file containing a segment of these checklists in Microsoft Word.


QS-9000 Internal Quality Audit Checklists - $99.95

Assist in the planning, implementation, and internal auditing of your QS-9000 quality assurance system by providing a baseline at the start of implementation to identify what needs to be done to satisfy the QS-9000 requirements, providing a reference to measure progress and verify compliance, and defining what to audit and how to document that your quality system is in conformance.  (Includes hard copy and CD for easy modification.)

Click here to download a file containing a segment of these checklists in Microsoft Word.


QS-9000 Quality System Procedures
$19.95 each or get all 42 for $595.00!


Our generic procedures have been developed to assist companies in completing the most difficult level of documentation required by any quality management system - quality system procedures. Use the 42 generic procedures and save up to 50% of the standard time it takes to write or revise this level of documentation.  (Includes hard copy and CD for easy modification.) Flowcharts provided in VISIO.

Click here to download a file containing a QS-9000 Quality System Procedure in Microsoft Word.


QSP 01.01 Team Formation, Operation, and Dispersal
QSP 01.02 Management Review
QSP 01.03 Business Planning
QSP 01.04 Determination, Reporting, and Review of Customer Satisfaction
QSP 02.01 Preparation and Control of Quality System Documentation
QSP 02.02 Product Quality Planning
QSP 03.01 Contract Review
QSP 04.01 New Product Design Control and Review
QSP 04.02 Engineering Change Request and Notice
QSP 05.01 Control of External Documents and Data
QSP 05.02 Quality Management System Manual Distribution and Amendment
QSP 06.01 Subcontractor Selection and Assessment
QSP 06.02 Purchase Order Generation and Issue
QSP 07.01 Verification and Control of Customer-Supplied Product
QSP 08.01 Product Identification & Traceability
QSP 09.01 Preventive Maintenance
QSP 09.02 Issue and Control of Process Monitoring and Operator Instructions
QSP 09.03 Monitoring Process Capability
QSP 10.01 Receiving Inspection and Testing
QSP 10.02 In-Process Inspection and Testing
QSP 10.03 Final Inspection and Testing
QSP 10.04 Laboratory Product Identification and Testing
QSP 11.01 Inspection, Measuring, and Test Equipment Maintenance and Calibration
QSP 13.01 Quality Failure Code Reporting and Feedback
QSP 13.02 Nonconforming Product Review and Disposition
QSP 13.03 Production Stop Tags
QSP 14.01 Corrective Action
QSP 14.02 Returned Goods Authorization and Analysis
QSP 14.03 Preventive Action
QSP 15.01 Handling, Storage, Packaging, Preservation, and Delivery
QSP 15.02 Inventory Management
QSP 15.03 Shipment Preparation and Delivery
QSP 16.01 Quality Record Maintenance
QSP 17.01 Internal Quality Audit
QSP 18.01 Training Assessment and Delivery
QSP 19.01 Customer Service Follow-Up
QSP 19.02 Service Call Briefing and Debriefing
QSP 19.03 Customer Complaint System
QSP 20.01 Set-Up Verification (Statistical Pre-Control)
QSP 20.02 Statistical Process Control
QSP 20.03 Process Capability Study
QSP 20.04 Statistical Sampling


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